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SENDING US ITEMS TO BE SIGNED OR PERSONALIZED
PLEASE DO NOT send items at this time, as Neil's schedule is very crazy right now.
ORDERING SIGNED AND PERSONALIZED ITEMS FROM NEILGAIMAN.NET
With few exceptions, you can order any of Neil's items signed or personalized. From time to time there may be items that cannot be signed or inscribed. (Neil won't sign things that he had nothing to do with.) In those cases we will put a note in the description stating so.
There is no additional charge to have items signed or personalized.
If you want to have an item signed or personalized, be sure to say so in the 'Signing Information' section of the checkout form. For personalized books, please doublecheck to make sure that all names are correctly spelled before you send the order. If there is a special occasion involved - birthday, wedding, holiday, etc. - you can mention that too. (Please do not request elaborate messages or quotes - they won't happen. Also, Neil is not going to write that you are his best friend, or his biggest fan, or the love of his life.)
Sorry, but we don't take requests for doodles or drawings. They either happen or they don't, depending Neil's schedule and whim.
If you don't need personalizations, and all the items you are ordering say 'Signed Copies in Stock' or 'Signed Edition', they will ship right away just like unsigned items.
For items that need to be signed or personalized, expect a delay of 2-3 months, depending on Neil's schedule. We don't know when Neil will be stopping by. Really. We usually find out less than 24 hours before it actually happens. So please be patient. You can check the news page to see when Neil last stopped by, and approximately when your order was shipped.
You will be charged for the order when you place it. (We set the books aside at that time, so that whenever Neil stops by, they are ready for him to sign.) Once the books are signed/personalized, we ship them as quickly as possible, usually within 2 business days for UPS shipments, a bit longer for postal shipments.
If you are a local customer and would like to pick up your book order at the store, please include that information in the Special Instructions section of the checkout page. (We will remove the shipping charge from your order when we process it.)
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